Now Hiring – Membership and Programs Manager

Job Overview

The American Association of Suicidology (AAS) has an opening for a Manager of Membership & Programs who can help coordinate and support a very fast growing membership based community. The full time position involves building and leading member growth while also intersecting both internal and external based programs to enhance the member experience. The Membership & Programs Manager reports directly to the CEO.

 Duties and Responsibilities

Membership Services:

  • Responsible for design and execution of the full membership experience from marketing and recruitment through service delivery and retention.
  • Tracks and analyzes membership data to better inform association needs
  • Recommends, develops, and executes membership strategies to drive aggressive membership goals for growth and retention.
  • Collaborates with office staff to streamline member reports, documentation needs, and data exports
  •  Assists with all aspects of association membership software – from expanding needs and functionality to assisting members in establishing profiles. Responds to member needs and requests promptly, accurately and with a positive attitude.

Marketing and Communications:

  • Works with the AAS Communications Department to design, develop, and deliver information about AAS products and services to prospective members.
  • Assists Director of Public Relations and Media with both internal and external communications, especially membership-focused initiatives.

Program Development:

  • Assists with developing profitable new program options for both existing and potential new members. Programmatic options to include, but not limited to educational webinars, continuing educational initiatives, and research initiatives.
  • Coordinates AAS Awards nomination and selection.
  • Designs and executes program evaluation to measure success in meeting targets. 
  • Ensures portfolio of AAS programs is impactful, revenue generating, and aligned with overall content strategy, annual priorities, and is intentionally coordinated with content generated by other departments.
  • Serves as a key member of the AAS annual conference team.

Requirements and Qualifications:

  • Bachelor’s degree required
  • Four to six years of relevant professional experience working in membership and/or client focused work, preferably within an association
  • Excellent communication skills, both verbal and written, are required to work effectively with all levels of personnel, management, members, and external organizations.
  • A deep desire to seek-out opportunity areas; you proactively make suggestions or implement improvements, acting quickly to capitalize on the moment.
  • Demonstrated ability and proven success in developing, executing, and analyzing membership recruitment and retention campaigns
  • Strong working knowledge of membership databases, email marketing software, project management tools, and conference and communications platforms.
  • Excellent time-management skills; you have the ability to work effectively under pressure while managing multiple priorities and deadlines
  • Motivated self-starter with the ability to work in a fast-paced team environment as well as independently with  minimal direction
  • A commitment to and experience with collaboration and teamwork across multiple stakeholder groups; you merge resources and information from various sources together to execute and achieve success.

Additional Information 

  • This is a Full time position including benefits. 
  • Annual salary range, depending on experience: $50-$65,000
  • Remote applicants welcome 
  • Occasional travel required, mainly for week-long annual conference 


Friday, August 6, 2021

Please send resume and cover letter via email (attn: Colleen Creighton) to

About AAS: The American Association of Suicidology is the world’s largest membership-based suicide prevention organization. Founded in 1968 by Edwin S. Shneidman, PhD, AAS promotes the research of suicide and its prevention, public awareness programs, public education and training for professionals and volunteers. The membership of AAS includes mental health and public health professionals, researchers, suicide prevention and crisis intervention centers, school districts, crisis center volunteers, survivors of suicide loss, attempt survivors, and a variety of laypersons who have in interest in suicide prevention. You can learn more about AAS at