The U.S. Department of Health and Human Services (HHS) today announced the 988 Suicide & Crisis Lifeline’s addition of nationwide American Sign Language (ASL) services for people who are Deaf and Hard of Hearing, as part of ongoing efforts to expand accessibility to behavioral health care for underserved communities. Since the July 2022 launch, the 988 Lifeline has received more than 5.5 million calls, texts, and chats, following a nearly $1 billion investment by the Biden-Harris Administration, and will now be available to the millions of Americans who use ASL.

“This is another important step to improve accessibility to mental health support and resources,” said AAS President and Chief Executive Officer Leeann Sherman, MPS, CAE. “Adding American Sign Language services to the 988 Suicide and Crisis Lifeline will ensure that more Americans can get the help they need while being inclusive to people living with disabilities.”

To connect directly to a trained 988 Lifeline counselor in ASL, callers who are Deaf, DeafBlind, DeafDisabled, Hard of Hearing, and Late-Deafened can click the “ASL Now” button on 988lifeline.org and follow the prompts. Direct dialing to 988 from a videophone will be available in the coming weeks, and in the meantime, ASL callers can call 1-800-273-TALK (8255) from their videophone to reach ASL services.

“Individuals across America who use ASL as their primary language can now readily access the support they need during a mental health crisis,” said HHS Secretary Xavier Becerra. “With the introduction of 988 ASL services, we are taking a significant stride forward in providing inclusive and accessible support for the Deaf and Hard of Hearing community. This is a testament to our ongoing commitment to ensure that no one is left behind when it comes to mental health support.”

More information about the ASL service is available online.