Katherine Delgado
Chief Operating Officer
Katherine has worked in the nonprofit sector for 15 years supporting crisis services and trauma-informed programs. Her work began at the local crisis and 2-1-1 referral line, evolving into program leadership with a special interest around understanding systems and analytical applications while keeping a heart for the front-line work of serving and supporting those who do critical work. She specializes in process and data management, incorporating analytics into strategic development, change impact consideration, and the streamlining and operationalizing of system training, literacy and documentation. She promotes partnership collaboration to optimize systems and leverage organizational strategies, leading to collective impact opportunities, publications, and receiving the prestigious Presidential Volunteer Service Award in Service-Learning which honors those who use their skills to solve tough challenges.
Katherine is currently a technical consultant and mentor in nonprofit program data analytics, data privacy, and technology at Nashville Software School and Geek Cause, served on iCarol’s Crisis Product Advisory Board, and volunteers for Nashville’s Girls In Tech. She often serves as a translator, story teller, and mobilizer between the technical side of the work and the experience, helping stakeholders identify opportunities for innovation and improvement leading to more agile progression of implementations and improvements.
She earned her Baccalaureate of Science in Psychology from Cumberland University in 2010. Outside of using data for good and volunteering, Katherine enjoys cooking, dancing, being creative and spending time with her daughters, family, and friends.